It usually takes 1-2 working days for your parcel to be packed and handed over to our shipping partner so that you receive a shipping confirmation with a tracking link from us. Please also check your Spam-Folder!

In the event of increased order volumes, e.g. on special occasions such as Black Friday, Christmas, Valentine's Day, Easter or Mother's Day, as well as due to public holidays and delivery bottlenecks, there may be delays in the order process, but there may also be delays in processing your order. In this case, the processing of your order can increase to 4-7 working days plus shipping. We will do our best to inform you in such cases.