My Account

  • How can I see my orders history?
  • If you want to see you orders history, once you are logged into your account, click on "My Orders". In this section you can see all orders you have placed with your account.

  • I've forgotten my password.
  • Don't worry! In the account section, click on "Forgot your password?", enter your email and click on "Send". You will receive an email with further instructions to create a new password. If you do not receive this email we suggest you check your junk email folder.

  • How can I add, edit or remove an address in my account details?
  • If you want to add, edit or remove an address, once you are logged into your account, click on "My Addresses". In this section you can add, edit or delete the addresses linked to your account.

  • How can I unsubscribe from the newsletter?
  • You have the option to unsubscribe directly in every newsletter email by clicking "Unsubscribe" at the very bottom of the footer. If you also don't want to receive any more mailings from us, just send us a message via our helpdesk under "My account / Newsletter" and we will take care of the rest. Please be patient after unsubscribing and give us 48 hours for the complete system update :)