With both the Priority and Super Express shipping methods, your order will be processed and shipped with priority over orders placed with the Standard shipping method. Place your order before 12:00 noon on weekdays for same-day processing.

Priority orders are shipped with DHL to Germany (1-3 working days), DPD to France (3-4 working days), SDA to Italy (3-5 working days), GLS to Switzerland (3-4 working days), DPD to Austria (3-4 working days), DHL to Belgium (3-4 working days), Luxembourg (3-4 working days), Netherlands (3-4 working days), Poland (2-3 working days).

Express and Super Express orders are shipped with UPS to Germany (1-2 working days), France (2-3 working days), Italy (2-3 working days), Austria (2-3 working days), Poland (2-3 working days).

Please note that deliveries to remote areas and islands with all shipping methods usually take 1-2 extra working days.

Don't worry if the tracking link is deactivated or incorrect; the tracking link for Standard and Priority shipments will be activated as soon as your order, after the transit period, reaches the first distribution centre. Always check this link also to verify delivery attempts that have already taken place and possible problems of the courier in locating your address.

Also note that it is not possible to change the shipping time or choose the delivery date.

Please note: in the event of an increased volume of orders during periods such as Black Friday, Christmas, Valentine's Day, Easter, Mother's Day or public holidays your order may be slightly delayed.