Once your order is shipped from our warehouse and on the way to you, you will receive a shipping confirmation to the e-mail address you provided when placing your order. However, in case of increased order volume, there may be delays in processing your order. We will do our best to inform you in such cases.
Please also check your spam folder!

In the shipping confirmation email you will also receive all relevant information to track your order. You can simply click on "Follow my order" to land on the Order summary page. Just below the map which shows your delivery address, you can see which carrier you order has been shipped with, and its tracking number. Click on the tracking number and you will be automatically redirected to the respective page of the shipping service provider to read through all the parcel status updates.

If you need further assistance with your order, please contact us via our Helpdesk selecting "Where is my order?" as contact reason.