Once your order is shipped from our warehouse and on the way to you, you will receive a shipping confirmation to the e-mail address you provided when placing your order. Please also check your spam folder!

In the shipping confirmation email you will also receive all relevant information to track your order. You can simply click on "Follow my order" to land on the Order summary page. Just below the map which shows your delivery address, you can see with which carrier you order has been shipped and its tracking number. Click on the tracking number and you will be automatically redirected to the respective page of the shipping service provider to read through all the parcel status updates.

If you need further assistance with your order, please contact us via our Helpdesk selecting "Order status" as contact reason.