Delivery times vary depending on the shipping method chosen at the time of purchase.

Standard shipping is available with: DHL or GLS to Germany, DPD to France, SDA to Italy, GLS to Switzerland, DPD to Austria, DHL to Belgium, Luxembourg, Netherlands, Poland and all other EU countries.

Please check all delivery times for Standard shipping in the FAQ “How much is the shipping?”

Priority shipping is available with: DHL or GLS to Germany, DPD to France, SDA to Italy, GLS to Switzerland, DPD to Austria, DHL to Belgium, Luxembourg, Netherlands, Poland.
By selecting this option your order will be processed and shipped with priority over Standard orders. Place your order before 12:00 noon on weekdays for same-day processing.

Super Express is available with UPS to Germany, France, Italy, Austria, Poland.
By selecting this option your order will be processed and shipped with priority over Standard orders. Place your order before 12:00 noon on weekdays for same-day processing.

Please note that deliveries to remote areas and islands, with all shipping methods, usually take 1-2 extra working days.

Don't worry if the tracking link is initially disabled; the tracking link will be activated as soon as your order reaches the first distribution centre after the transit period. Always check this link also to verify delivery attempts that have already taken place and possible problems of the courier in locating your address.

Please note: in the event of an increased volume of orders during periods such as Black Friday, Christmas, Valentine's Day, Easter, Mother's Day or public holidays your order may be slightly delayed.